Privacy Policy
Privacy Policy
Privacy Policy — Diana Korr
This Privacy Policy explains how Diana Korr (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase on dianakorr.com.
Contact Information
If you have questions regarding this policy, need more details about our privacy practices, or wish to file a complaint, you may contact us at:
Email: support@dianakorr.com
Address: Diana Korr,
Collecting Personal Information
When you visit our Site, we collect certain information to deliver a better shopping experience, process your orders, and provide customer support. “Personal Information” refers to data that can identify an individual.
Below is a summary of what we collect and why.
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Device Information
Purpose:
To load the Site properly on your device
To analyse Site traffic and improve performance
To enhance browsing and shopping experience
Source:
Automatically collected via cookies, log files, web beacons, pixels, tags, and similar technologies.
Shared With:
Shopify, Google Analytics, and approved marketing partners.
Data Collected:
Browser type, IP address, time zone, cookie data, pages viewed, product interactions, search terms, and Site activity. -
Order Information
Purpose:
To process and deliver your orders
To collect payments and provide invoices
To communicate order updates and confirmations
To prevent fraud and ensure secure transactions
To share product updates or offers based on your preferences
Source:
Provided directly by you during checkout or account creation.
Shared With:
Shopify, shipping & logistics partners, payment gateways, CRM & marketing vendors.
Data Collected:
Name, shipping & billing address, phone number, email address, payment details (credit/debit card information). -
Customer Support Information
Purpose:
To provide quick and seamless customer service
To assist with order tracking and issue resolution
Source:
Information shared by you through email, WhatsApp, or support forms.
Shared With:
Customer service CRM tools.
Compliance with the Digital Personal Data Protection Act, 2023
Diana Korr is committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023.
We collect personal data such as your name, email address, and device data to enhance user experience and offer personalised services and marketing.
Sharing Personal Information
We share your Personal Information with trusted service providers only for the purpose of operating our business and fulfilling our contract with you.
Examples:
Shopify powers our online store (Shopify Privacy: available on their website).
Logistics partners to deliver your orders
Payment gateways to securely process transactions
Analytics & marketing partners to improve browsing experience
We may also disclose information to comply with legal requests (e.g., subpoena, investigation).
Behavioural & Targeted Advertising
We use your Personal Information to show relevant ads and recommendations tailored to your interests.
Examples:
Google Analytics helps us understand user activity on the Site.
Advertisers may receive certain data through cookies and tracking technologies.
Opt-out options:
Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Digital Advertising Alliance: optout.aboutads.info
Use of Personal Information
We use your information to:
Offer products for sale
Process and ship orders
Communicate order details and promotions
Improve Site performance
Prevent fraud and ensure secure transactions
Data Retention
We retain your Personal Information for our business records unless you request deletion.
You may exercise your right to erasure anytime—see “Your Rights.”
Automated Decision-Making
We do not use fully automated decision-making that has significant legal impacts on you.
However, our platform (Shopify) uses limited automated checks to prevent fraud, such as:
Temporary IP blacklisting after repeated failed transactions
Temporary card blacklisting linked to flagged IP addresses
These are short-term and designed only for security purposes.
Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The revised policy will always be available on this page.
